What our Clients feel about our service

Repatriation to Italy - by Claudio Magnani , 22-07-2022

5.00 / 5 stars

The prospect of having to arrange Repatriation of my Mother's ashes to Italy in a short period of time was a big worry. Mears Repatriation staff took care with all the dealings with the Italian authorities. The process was quicker than I ever expected and we were kept up to date with progress all the way. Very professional service.

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- by Williams family, 12-07-2022

5.00 / 5 stars

We contacted a few companies regarding the repatriation of our loved one from the UK to Sierra Leone but in the end we went with Mears. Everything was smooth and communication was great could not recommend enough, thanks for everything!

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Repatriation to Argentina - by Madelein Verdú, 27-06-2022

5.00 / 5 stars

I want to thank all the staff at Mears Repatriation in this hard times. They helped me and my family bring my brother back here so we can have a funeral for him with all the family and his friends. Through all this hard process they informed us of everything clearly and with great professionalism, they even changed the flight so that he could be transferred directly to this city. We are very grateful to them for all they have done, one million thanks from Argentina.

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Repatriation - by Otavio Ferreira, 18-05-2022

5.00 / 5 stars

I never thought I would have to go through such a pain of losing someone so close to me, my brother was only 22 years old unfortunately passed away on the 11th of April, its never been tougher on me and my mum, living away from our family in Brazil made that even worst. with that being said Sharon and Mears have been of great help in dealing with all the documentation and the transport to get my brother to Brazil for his final goodbye, everything was done within their timeframe first estimated and our family will forever be grateful.

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daniel Marius Karbula - by Daniel Karbula , 06-12-2021

5.00 / 5 stars

Thank you for all the help.Good bless you all

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Repatriation of Virginia Thekiso - by Nono Mwimbi, 13-11-2021

5.00 / 5 stars

On behalf of Virginia Thekisos family I would like to thank Mears Family and Funeral Services LTD for repatriating her body successfully to Botswana from Southampton UK where she sadly died 4 Saturdays ago. The body arrived on 11th November 2021 and she was laid to rest on 12th November 2021. I personally appreciated the patience which the staff ( Patrizia, Lana just to name a few whose names I remember) gave us to settle the repatriation fees. Your empathy has touched us as a family. Thank you so much . Nono Mwimbi

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- by RF, 31-08-2021

5.00 / 5 stars

I would like to take this opportunity to thank the team at Mears for their professionalism and support under the difficult circumstance of losing a loved one. There were no hidden costs, whatever we wanted the team, and in particular Sharon, were very obliging and supportive and went out of their way to help. They took care of all the arrangements to repatriate from the U.K. without any problems. Many Thanks, RF

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First Class Service - by Anne Duffy, 23-12-2020

5.00 / 5 stars

Special thanks to the staff at Mears Repatriation, for their professional service , and attention to detail in arranging my late Uncle's Repatriation by air, from London to Ireland. Grateful thanks to Patrizia for her attention to detail and respectful handling of all issues. She kept me informed at all times, whilst dealing with the exceptional challenge of arranging Repatriation during COVID -19 pandemic. I would definitely recommend this family run company to repatriate their loved ones.

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Repatriation - by Malak, 28-11-2020

5.00 / 5 stars

Mears Repatriation Team provided high level service, handled everything professionally by making sure the whole process is stress free. Thank You for taking care of everything during this difficult time.

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- by Patrick McGrellis, 04-03-2020

5.00 / 5 stars

Thank you for providing an excellent service and communicating in a timely and professional manner. Presentation in the coffin made the difference to the family in Ireland.

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- by James Matsiko, 20-01-2020

5.00 / 5 stars

I want to convey to you my thanks for the great job you did to repatriate my late son pius back home to Uganda.Thank you for being so much trust worthy ,because it was not easy to communicate only on phone and emails while I am in USA and you’re in LONDON.Thank you for taking my trust, my family was very appreciative for the job well done.THANK YOU.

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Excellent Service - by Tuckwell Family, 07-01-2020

5.00 / 5 stars

Faced with the death of a loved one abroad, repatriation can be complex and daunting. In the recent case of my sister, Mears handled the entire process from funeral home in the USA to the equivalent in Sussex with efficiency and compassion. Matters were complicated by the repatriation taking place over the Christmas holiday period. There were some inevitable issues that arose, but Mears worked hard to resolve these on a timely basis. We obtained quotes before appointing Mears and they were competitive. They also showed a keenness to avoid any additional costs arising from unforeseen circumstances.

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- by Christopher Spicer, 22-10-2019

5.00 / 5 stars

Very well organised, very sympathetic to our wishes, excellent service all round

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- by Kim, 29-03-2018

5.00 / 5 stars

Thank you for being an absolute angel during a difficult time for our family. Everything went perfectly for Dad from beginning to end thanks to you and everyone at Mears.

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- by Peter Palin, 02-11-2017

5.00 / 5 stars

Our dear son, Sean, died suddenly in Spain. Obviously we were devastated and knew not what to do. His partner in Spain, by chance, on the internet, contacted Mears Repatriation - London Biggin Hill Airport. We subsequntly met them, and initially impressed, agreed that they'd not only bring him home, but carry out the funeral as well. Steve Mears outlined the procedure, showing professionalism, compassion and efficiency, in perfect balance. Then passing us to General Manager Lisa McDemott, the painful process carried on in the same manner. Exemplary throughout is the only way to describe this company. We felt that if they could have taken our pain away, they would have. Thank you all.

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- by Isabel, 23-10-2017

5.00 / 5 stars

Just a little note to say thank you for all your help in arranging for Dad to be taken to Portugal. Your professionalism and assistance in what was a very difficult time was greatly appreciated. Your efficiency was outstanding given the difficulty you had.

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- by Kochhar Family, 18-09-2017

5.00 / 5 stars

We would like to thank you and your team for the support we received during a difficult time. Mr Takhat arrived in India safe & sound and all the family members had an opportunity to say goodbye to him on a one to one basis/ He looked extremely peaceful. He had a great send off with over 300 people attending his funeral service, all the family getting together and the most important of all the he spent the night in his own home.

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Reviews

AVERAGE RATING:

out of 17 ratings

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